Product must be returned to us within 7 days from the date it has been delivered to the customer. Product must be returned with all tags attached in its original condition along with all packing material, courier receipt, invoice & other papers.
Once the Product is received to the company successfully, the product will be inspected, once the inspection is complete and the product is found to be in good condition, Alpha Collection will initiate the refund to your source account or chosen method of refund within 4-7 working days.
Please note an order can only be cancelled within 12 hours of placing the order. Once the order is processed after 12 hours, no cancellation request will be entertained. However, return is possible for all orders/products.
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